Contact information
Last updated: October 7, 2026
If you have questions about an order, product, shipping, returns, refunds, or any other matter, please contact us.
Customer Support
SEVENRAX GLOBAL LIMITED
Email:
support@sevenrax.com
Website:
https://sevenrax.com
Business Address:
Rm 1901, 19/F Hip Shing Hong Centre,
Central, Hong Kong Island,
Hong Kong SAR
Customer Service
For order-related questions, please include your order number in your email so that we can assist you more efficiently.
We aim to respond to customer inquiries within 1–2 business days, excluding weekends and public holidays.