Contact information

Last updated: October 7, 2026

If you have questions about an order, product, shipping, returns, refunds, or any other matter, please contact us.

Customer Support

SEVENRAX GLOBAL LIMITED

Email:
support@sevenrax.com

Website:
https://sevenrax.com

Business Address:
Rm 1901, 19/F Hip Shing Hong Centre,
Central, Hong Kong Island,
Hong Kong SAR

Customer Service

For order-related questions, please include your order number in your email so that we can assist you more efficiently.

We aim to respond to customer inquiries within 1–2 business days, excluding weekends and public holidays.